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Postion available at Cardiff University.

Business Analyst – South East Wales Mental Health Partnership

11085BR

Academic & Student Support Services

Managerial, Professional and Specialist Staff – MPSS

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Please note that this vacancy is available to members of Cardiff University, Cardiff Metropolitan University and the University of South Wales (including the Royal Welsh College of Music and Drama) only

Business Analyst – South East Wales Mental Health Partnership

Cardiff University, Cardiff Metropolitan University and the University of South Wales (including the Royal Welsh College of Music and Drama) have been funded by the Higher Education Funding Council for Wales to develop a shared programme of work which will improve access to mental health support for higher education students across our region.

The project aims to enhance collaboration between university support services and local mental health services in cases where students are presenting as especially risky or unwell. We will do this through strengthening partnership between our universities, our Students’ Unions, local NHS services and other stakeholders. This will help us to work better together and to find and address barriers to accessing support for our students.

The Business Analyst will support the development and delivery of the partnership objectives between the University partners, their Students’ Unions and local NHS services using appropriate business analysis techniques in order to identify and analyse feasible options and recommend solutions. Responsible for the elicitation, analysis and communication of requirements, and contribute to the development of business cases for business improvement and service design initiatives. 

The post is full time (35 hours per week) and fixed term for 12 months. 

Salary: £33,797 to 40,322 per annum (Grade 6)

It is assumed this post will be home working for the 12 months of the contracted period. There may, at some stage in the project, be a requirement to attend meetings across the South East Wales region therefore some travel may be required at that time.

Closing date: Wednesday, 17 February 2021

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
 

Job Description

Key Duties

• Provide professional advice and guidance on business analysis activities such as producing requirements specifications & feasibility studies, to internal and external customers that will have institute wide impacts, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood.
• Take responsibility for resolving issues independently within your role of business analyst where they fall within set role objectives.
• Investigate and analysis specific issues using your business analyst skills, creating recommendation reports, supported by advances within sector knowledge.
• Liaise with stakeholders, performing business analysis activities such as producing requirements specifications & feasibility studies. You will ensure that the views of all parties are considered and validated within the stakeholder community and ensure that appropriate prioritisation is applied to meet business objectives.
• Plan and facilitate meetings and workshops with stakeholders during the investigative stages and throughout the business analysis cycle, presenting issues and solutions both orally and in writing and applying creativity to devise varied solutions to complex problems.
• Produce and deliver oral and written communications that convey complex conceptual and technical information to stakeholders with a variety of levels of understanding and backgrounds, monitoring and measuring their effectiveness.
• Assist customers to investigate and document complex business functions, processes, information flows and data structures, using established business analysis techniques.
• Define methods for business analysis based on identified best practice and standards.
• Assist with the development of detailed specification and modelling of recommended solutions, applying business analysis standards, methods and tools in an intelligent and effective way, and producing a consistently high standard of documentation from both a technical and a descriptive nature.
• Establish working relationships with key contacts, developing appropriate communication links with the partnership departments and teams and outside bodies as required.
• Plan and deliver specific small-scale projects, co-ordinating and supervising project teams created as needed.
• Undertake a variety of administrative duties to support the project/department.

General Duties

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
• Abide by University policies on Health and Safety and Equality and Diversity.
• Perform other duties occasionally which are not included above, but which will be consistent with the role.

Person Specification

Important notice:

It is the University’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable.

As part of the application process you will be asked to provide this evidence via a supporting statement.

Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.

Your application will be considered based on the information you provide under each element.

When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 11085BR

Essential Criteria
Qualifications and Education

• Degree/NVQ 4 or equivalent Professional membership/experience

Knowledge, Skills and Experience

• Substantial experience of working as a Business Analyst or similar professional role.
• Demonstrable knowledge and experience of delivering comprehensive requirements specifications for successful Business Change programmes to give advice and guidance to internal and external customers.
• Proven experience in developing new processes and procedures.

Customer Service, Communication and Team Working

• Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people.
• Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered.
• Proven ability to develop networks in order to contribute to long term developments.
• Planning, Analysis and Problem solving
• Evidence of ability to solve expansive problems using initiative and creativity; identify and propose both practical and innovative solutions.
• Evidence of demonstrable knowledge of key advances within specialist discipline.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams.

Desirable Criteria

• Postgraduate/Professional qualification i.e.: Practitioner of Lean/ Six Sigma methodologies
• Either current holder of (or working towards) the BCS diploma in Business Analysis.
• Experience in providing Business Analysis deliverables across Education or NHS portfolios
• Direct University experience and / or other public sector experience but ideally with some non-public service sector exposure.
• Fluency in Welsh, written and oral

Additional Information

If the successful candidate is an internal candidate from a different University represented in the partnership we will seek to negotiate arrangements to ensure that continuity of service in their home University can be maintained if this is appropriate.

To apply for this position please visit Cardiff University;

https://krbsjobs.brassring.com/TGnewUI/Search/Home/HomeWithPreLoad?partnerid=30011&siteid=5460&PageType=searchResults&SearchType=linkquery&LinkID=11#jobDetails=1790745_5460